Help

Raise a Concern

Something wrong with an order, a product, a refund or our website? Tell us and we'll put it right. We acknowledge every concern within 48 hours and resolve it within one month.

How to reach us

Grievance Officer

Under the Consumer Protection (E-Commerce) Rules, 2020, complaints go to our Grievance Officer:

Devinder Singh, Grievance Officer
Hardev Singh Jewellery House
Email: support@qilver.in (subject: Grievance)
Phone: +91 98771 71508
Address: Shop No. 122, Phase 10, Sector 64, Sahibzada Ajit Singh Nagar (Mohali), Punjab 160062, India

See also our contact information and refund policy.

Raise a concern

Fill this in and you get a ticket number straight away. Quote it in any email to us to check the status.

You get a ticket number as soon as you submit. Prefer email or phone? Write to support@qilver.in or call +91 98771 71508 (Monday to Saturday, 10:00–18:00 IST).